CRM and Email Systems
CRM systems and their integration:
Needs analysis and requirements gathering for CRM.
Design and development of CRM systems.
Integration with existing IT infrastructure.
Email Services:
Customization of email distribution platform.
Development of customized email templates.
Integration with CRM and verification of correct delivery and synchronization of contact data.
Data Backup and Recovery
Data Protection Strategy:
Data assessment and backup planning.
Implementation of automated backup systems.
Disaster recovery plan development and testing.
Reliable business continuity solutions:
Developing a geo-redundant data resiliency architecture.
Implementation of instant recovery and data integrity monitoring mechanisms.
Infrastructure and its optimization
Comprehensive modernization and scaling:
Complete architecture reconfiguration for high load and scalability.
Network and server upgrades and implementation of fault tolerant solutions.
IT infrastructure modernization:
Audit of current IT infrastructure and performance analysis.
Planning hardware and software upgrades.
Implementation of improvements, testing and performance optimization.
Cloud Technologies and Synchronization
Deploying and configuring cloud services:
Configuring secure cloud storage.
Configuring cross-platform data synchronization and access rights.
Testing access, file sharing and integration with other systems.
Centralized management and compliance:
Implement cloud management with security compliance (SOC 2, ISO 27001).
Role-based access control, storage automation and integration with auditing systems.
Endpoint security and monitoring
Advanced security and analytics:
Intelligent device behavior monitoring and attack simulation to validate system response
Centralized threat management with automated response and logging.
Configuring and securing endpoint devices:
Designing customized workstation configurations with a focus on security and performance.
Installation of real-time monitoring and threat detection software.
Integration with a centralized incident management system.
Workflow Automation
Automation of internal operations:
Implementation of automated document approval processes.
Implementation of condition logic, notifications and task status tracking.
Training staff and providing guidance on how to utilize new workflows.
AI- and Low-Code Automation:
Integration of intelligent AI-based automation tools.
Cross-platform processes for reporting, communications and onboarding.
Analytics and Data Visualization
Embedded analytics and metrics management:
Customizing dashboards with real-time data streams.
Support decision making and improve team transparency.
Platforms for analytics:
Analytic infrastructure development.
Setting up ETL processes and data integration.
Creating customized reports and interactive dashboards.
Employee training and documentation.
Consulting and Strategy Sessions
Strategic IT Sessions:
Consulting with technical and business teams to synchronize IT and company goals.
Conducting sprints with management to develop a 12-18 month technology strategy.
Digital Process Analysis:
Mapping current workflows, identifying bottlenecks, redundant tools and consolidation proposals.